Support

Need help with HoardIQ? We are happy to assist with account access, sync, AI capture review, exports, and Premium access via trial or voucher.

Contact us

Email [email protected] from the address on your HoardIQ account. Include your app version (Settings) and a short description of the issue. We typically reply within 1–2 business days.

What we can help with

• Sign-in, password reset, and account deletion
• Homes, rooms, storage, and items not syncing
• Photo capture, AI suggestions, and the review queue
• Search, filters, and insurance export (PDF / CSV)
• Premium access via trial or voucher codes

Self-serve resources

• Frequently Asked Questions — setup, AI, export, and privacy basics
• Privacy Policy
• Terms of Service

In the app

Open Settings for Privacy, Terms, and Contact Support (opens your email client to [email protected]).

Legal / privacy inquiries

For privacy rights requests or legal questions, contact [email protected].